At Learnway, we strive to provide high-quality educational resources. Due to the nature of our products, our refund policy is strictly defined below:
3.1 Digital Products (E-books, PDFs, Video Lectures)
Strict No-Refund Policy: Because digital goods are delivered instantly and cannot be “returned,” all sales of digital products (e-books, downloadable PDFs, recorded lectures) are final and non-refundable.
Please review the product description, syllabus coverage, and sample pages carefully before completing your purchase.
3.2 Coaching and Tuition Fees
Monthly tuition fees or advance payments for coaching batches are non-refundable once the month’s classes have commenced.
If you have paid by mistake or made a duplicate payment due to a technical error, please contact our support team immediately for a reconciliation and refund of the duplicate amount.
3.3 Physical Products (If applicable)
If you receive a damaged or defective physical book, you must notify us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or a refund at our discretion.
3.4 Processing of Authorized Refunds Approved refunds (such as duplicate payments) will be credited back to the original payment method within 5 to 7 business days, depending on the payment gateway and your bank’s processing times.